We are now members of the Fundraising Standards Board (FSB) self-regulatory scheme. The FSB works to ensure that organisations raising money from the public do so honestly and properly.We Are Committed to High Standards
We do all we can to ensure that fundraisers and volunteers working with us to raise funds comply with the Codes and with this Promise We comply with the law including those that apply to data protection, health and safety and the environment.
We Are Honest and Open
We tell the truth and do not exaggerate. We do what we say we are going to do. We answer all reasonable questions about our fundraising activities and costs. Please email email@example.com , or see www.coej.org if you require further details.
We are clear about who we are, what we do and how your gift is used. We give a clear explanation of how you can make a gift and amend a regular commitment.
We Are Clear
We respect the rights, dignities and privacy of our supporters and beneficiarie. We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision If you tell us that you don't want us to contact you in a particular way we will not do so.
We Are Respectful
We take care not to use any images or words that cause unjustifiable distress or offence. We take care not to cause unreasonable nuisance or disruption.
We Are Fair and Reasonable
If you are unhappy with anything we've done whilst fundraising, you can contact us at firstname.lastname@example.org to make a complaint. We have a complaints procedure, a copy of which is available on request. If we cannot resolve your complaint, we accept the authority of the FSB to make a final adjudication.
We Are Accountable
If you would like to find out more about the Fundraising Standards Board please visit their main website.