CoEJ Mediation Services

Building on the legacy of Marhum Kassam Jaffer and his vision for a high-quality Alternative Dispute Resolution (ADR) service for our community, CoEJ continues to invest in the training of mediators. This service aims to provide an alternative option to lengthy, bitter, and expensive court proceedings and attempts to heal relationships. We aim for this service to help members of the community resolve family, community, and business disputes.

Our Work

With the services of a professional trainer from LADR, a provider registered under the College of Mediators, we upskilled our first cohort of mediators in November 2019 and over a period of several follow up training sessions.

We also trained a new cohort of mediators over three weekends in February 2020 using the same professional service provider. We broadened the remit of mediators who are therefore able to support our community members experiencing marital, family, community, and business disputes. We now have a pool of over 15 mediators across our communities who hope to work alongside Jamaats to provide an accessible and confidential service.

We spent an additional two weekends on 3 May and 27 June training mediators through case studies, practice sessions, and various other tools to facilitate virtual mediations so that mediations could take place online.


Useful Information and Resources

Click here to view the Different Forms of Dispute Resolution

For more information on CoEJ Mediation Services:
Click here to view the Leaflet for CoEJ Mediation Services.
Click here to view the Principles of Mediation.
Click here to view the Agreement to Mediate.
Click here to view the Agreement for ONLINE Mediation.
Click here to view the Guidelines on Mixed Gatherings.

To view the Complaints Procedure for the CoEJ Mediation Services (CMS), please click here

For more information about the principles of practice and code of conduct of Mediators:
Click here to view College of Mediators (COM) Code of Practice.
Click here to view the Memorandum of Understanding (MOU).

To view the role of a coordinator, click here.


Support the CoEJ Mediation Initative

In order to assist us with delivering our objectives, we rely on your donations to help us fund our variety of ongoing projects.

If you like this initiative or feel you have benefitted from it, please click below to donate towards it.